Executive Degree in HR Management & Development (EDHRMD) Executive MBA: Leadership & Management (EMLM)
In-house Programme MBTI® Mastering Personality For Success Managing Underperformance Through Effective PIP MICLOH Employment Act 1955 Seminar · Special Session · Penang Online Practical Workshop Team Building MBTI® Assessment & Training
HR Retainer Services Customized HR Solutions
MICLOH / Services / HR Consulting人力资源咨询
Professional · Flexible · Accessible 专业 · 灵活 · 便捷

A senior HR partner for growing Malaysian businesses. 与马来西亚成长型企业 · 携手提升 HR 水准

MICLOH's SME HR Consultancy Retainer brings senior HR expertise into your organisation, supporting your HR team or founder-led HR function on complex matters, strengthening day-to-day compliance, and building capability over time. Backed by an online support platform and hands-on experience across manufacturing, retail, construction, and logistics. MICLOH 中小企业人力资源顾问服务,将资深 HR 专业能力融入您的企业,协助您的 HR 团队或身兼 HR 的企业主处理复杂议题、强化日常合规、并在长期中提升组织能力。辅以线上支援平台,以及在制造、零售、建筑、物流行业多年累积的实战经验。

Request a Proposal → Connect with a consultant →
2016
Advising Malaysian businesses since自 2016 年服务马来西亚企业
10+
Years in practice年实战经验
Senior
Consultant-led engagements资深顾问亲自主导
Industry
Practitioners, not academics来自行业, 而非学院
The MICLOH RetainerMICLOH 顾问服务

Senior HR expertise, on hand when you need it.资深 HR 专业 · 随时在您身边

For a fixed monthly engagement, your business gains ongoing access to senior HR expertise, on complex employment matters, strategic decisions, and the day-to-day questions where experience counts. Our consultants bring specialist depth across Malaysian employment law, talent practices, and organisational design, so your team moves faster and decides with more confidence. 透过固定月度合作,您的企业可持续获得资深 HR 专业支援,无论是复杂的雇佣议题、策略性决策,或需要经验判断的日常问题。我们的顾问涵盖马来西亚雇佣法、人才管理与组织设计等专业领域,让您的团队行动更快、决策更有把握。

Four Pillars of the Retainer服务四大支柱
01

Expert HR Advisory专业 HR 咨询

Experienced guidance on Malaysian employment law, statutory compliance, and HR best practices. Your team has a senior advisor to consult on contracts, policies, disciplinary matters, and everything in between.就马来西亚雇佣法规、法定合规与 HR 最佳实践提供专业指导。让您的团队在处理合约、政策、纪律事务时,随时有资深顾问可供咨询。

02

HR Capability BuildingHR 能力建设

Structured monthly programmes that grow your HR team's technical depth across recruitment, compensation, performance management, and employee relations. Your people get stronger; your organisation benefits.结构化的每月能力发展计划,从招聘、薪酬、绩效管理到员工关系,全面深化您 HR 团队的专业水准。团队成长,组织受益。

03

Consultation On Your Terms灵活咨询方式

Phone, video, or in-person, reach your dedicated consultant however works best for the matter at hand. Some questions are quick. Others deserve a conversation. We're built for both.电话、视像或面对面,以最适合当下议题的方式联系您的专属顾问。简单问题即时解答,复杂议题深入讨论。两者皆宜。

04

Retainer Client Privileges签约客户专属权益

Preferred rates on tailored HR projects, priority access to MICLOH public programmes, early sight of regulatory updates, and first consideration on new MICLOH offerings as they launch.定制化 HR 项目享优惠价格、优先参与 MICLOH 公开课程、第一时间掌握法规动态,并在 MICLOH 新服务推出时优先获邀。

Online Support Platform线上支援平台

MICLOH Support, your one-stop HR solutions hub MICLOH Support · 您的一站式 HR 解决方案平台

Every retainer client receives access to MICLOH Support, a dedicated online portal where your HR team can raise questions, browse our template library, speak with a consultant by live chat, and explore continuous learning resources. 每位签约客户可登入 MICLOH Support 专属平台,让您的 HR 团队提交咨询、浏览模板资料库、与顾问即时对话,并访问持续学习资源。

Every support request is assigned to a dedicated MICLOH consultant and responded to within your agreed service-level timeframe. 所有咨询由专属 MICLOH 顾问负责,并在约定的服务时效内回覆。

HR Documents DatabaseHR 文件资料库
Customisable contracts, letters, policies, forms, ready in minutes.可编辑的合约、信函、政策与表格,数分钟即用。
Helpdesk Ticketing工单支援系统
Raise an HR question; a dedicated consultant responds within your SLA.提交 HR 疑问,专属顾问将在服务时效内回复。
Live Chat Support即时对话支援
Quick question? Chat with a live consultant during business hours.简单问题?工作时间内与顾问即时对话解决。
Learning Hub学习中心
Continuous HR learning content to grow your team's capability.持续更新的 HR 学习内容,助您团队不断精进。
How We Consult咨询方式

Four ways to connect with your consultant.与顾问联系的四种方式

Phone电话咨询
9am–5pm, Mon–Fri
(excl. public holidays)
上午 9 时至下午 5 时
周一至周五(公共假日除外)
Online在线会议
Zoom or Google Meet
by appointment
Zoom 或 Google Meet
需提前预约
Face-to-Face面对面
At MICLOH Johor Bahru
or on-site at your premises
MICLOH 新山办公室
或到访贵公司现场
Dedicated Consultant专属顾问
One consultant owns your account
for continuity and context
专属顾问对接贵公司
确保上下文与关系延续
Engagement Plans服务方案

Four plans, scoped to your business.四种方案 · 量身匹配您的业务需求

From ongoing HR advisory to full strategic transformation, each engagement is sized to match your organisation's needs, complexity, and pace of growth.从持续性 HR 咨询到全面战略转型,每项合作皆依据贵公司规模、议题复杂度与成长步伐量身规划。

C

Comprehensive全面版

Ongoing HR advisory and on-demand consultation for your team.为 HR 团队提供持续性咨询与日常支援。

  • Phone consultation电话咨询
  • Dedicated consultant专属顾问
  • Online consultationUp to 2 hrs在线咨询最多 2 小时
  • Face-to-face2 hrs / month面对面咨询每月 2 小时
  • On-site visitsNot included驻厂咨询不含
Discuss this plan
P

Project项目式

Targeted intervention for a specific HR initiative with defined scope and timeline.针对特定 HR 议题的专项合作,目标与时程明确。

  • Phone consultation电话咨询
  • Dedicated consultant专属顾问
  • Online consultationUp to 8 hrs在线咨询最多 8 小时
  • Face-to-face1+ visit / mo面对面咨询每月 1+ 次
  • On-site visits1+ / month驻厂咨询每月 1+ 次
Discuss this plan
T

HR TransformationHR 全面转型

End-to-end strategic HR rebuild for organisations ready to transform.端到端的 HR 战略重塑,适合全面转型的企业。

  • Phone consultation电话咨询
  • Dedicated consultant专属顾问
  • Online consultationUnlimited在线咨询不限
  • Face-to-face2+ visits / mo面对面咨询每月 2+ 次
  • On-site visits2+ / month驻厂咨询每月 2+ 次
Discuss this plan

Engagement fees are scoped to the complexity and scale of your business. A MICLOH consultant will prepare a tailored proposal after understanding your context. 合作费用根据贵公司的复杂度与规模量身规划。MICLOH 顾问将在了解您的情况后,为您准备专属方案建议。

HR Capability BuildingHR 能力建设

Six capability areas. Structured growth for your HR team.六大能力领域 · 系统化提升您的 HR 团队

Retainer clients enjoy preferred access to MICLOH's structured HR development programmes, delivered regularly across six capability pillars to deepen your team's professional expertise.签约客户可优先参与 MICLOH 结构化 HR 发展课程,持续围绕六大能力支柱展开,逐步深化您团队的专业水准。

01
Talent Acquisition & Engagement人才招募与敬业度
02
Talent Management人才管理
03
Learning & Development学习与发展
04
Performance Management绩效管理
05
Compensation & Benefits薪酬与福利
06
Employee Relations员工关系
Project-Based项目式服务

HR Policy Design & Build HR 政策设计与建置

Whether you're establishing HR policies for the first time or updating an existing framework, MICLOH partners with your HR leadership to design and document the full policy architecture, from the employee handbook and disciplinary procedures to leave, benefits, performance management, and offboarding protocols. 无论是初次建立 HR 政策,或是更新现有框架,MICLOH 皆与贵公司 HR 领导合作,系统化地设计完整的政策架构,涵盖员工手册、纪律处分程序、休假、福利、绩效管理,以及离职流程。

Every policy is grounded in Malaysian employment law, aligned with your business culture and operating model, and designed to be practical for your HR team to execute day-to-day. 每项政策皆以马来西亚雇佣法为依据,贴合贵公司文化与运作模式,并确保 HR 团队在日常运作中可顺利执行。

Discuss your policy project →
Speak with a MICLOH Consultant与 MICLOH 顾问对话

Start a conversation with our team.让我们 · 开启一场对话

Share a few details about your business and the HR questions on your mind. A MICLOH consultant will respond within one business day to understand your context and recommend a suitable engagement. 请简要说明贵公司的情况与目前面对的 HR 议题。MICLOH 顾问将于 1 个工作日内与您联系,了解背景后为您推荐合适的合作方式。

Thank you, your enquiry has been received.谢谢您 · 咨询已收到

A MICLOH consultant will be in touch within one business day. MICLOH 顾问将于 1 个工作日内与您联系。